Privacy Policy

Effective Date: September 4 2025
Last Updated: September 4 2025

On The Spot (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following information when you use our website, schedule services, or communicate with us:

Name
Contact information (such as phone number, email address, and mailing address)
Service preferences and appointment details

We do not collect sensitive information such as financial account numbers, government IDs, or social security numbers.

2. How We Use Your Information

We use the information we collect to:

Schedule, confirm, and manage service appointments
Communicate with you about your services
Improve our website and customer experience
Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties.
We may share your information only in these limited circumstances:

With your consent
When required by law or legal process
To protect the rights, property, or safety of our company, our customers, or others

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with applicable legal obligations.

6. Your Choices

You may:

Request access to or correction of your personal information
Request deletion of your personal information, subject to applicable laws
Opt out of receiving automated or AI-assisted communications by following the instructions provided or by contacting us directly

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”